FAQs

FAQs

1. How do I register for the conference?
 
General
You can register online via the BSI Conference 2017 website by clicking on the ‘REGISTER ONLINE NOW’ button located near the bottom of the registration webpage

For Public Service Officers
For registration and billing via e-Invoice, download the form from the BSI Conference 2017 website by clicking on the ‘E-INVOICE’ button located near the bottom of the registration webpage. Thereafter, please complete and return the form to bsi@smu.edu.sg for processing.

2. How much is the conference fee?

Participant Category Conference Fee (includes GST)
Full-Time Undergraduate or Postgraduate Students $278.20
Staff from Local Universities and
Officers from Singapore Public Service
$385.20
Non-Profit Organisations and 
Civil Society Organisations
$385.20
All Other Organisations $492.20

* Registration closes on 15 February 2017

3. Will it be possible to reserve seats for the conference? 

We do not accept reservations as conference registrations will be on a first-come, first-served basis.

4. As I will only be able to attend part of the conference, would it be possible to pro-rate the conference fees?

The full conference fee is chargeable regardless of how many sessions a participant attends.

5. How can I make payment for the conference fees?

For Credit Card Payments
Select PayPal as the payment method. No PayPal account is required for use of credit cards.

You will receive an email confirmation once your credit card payment is successful. A system generated receipt will be available for your download once you have successfully completed the online payment transaction via the online registration system.

For e-Invoice Facility (Public Service Officers Only)
Download the e-Invoice form by clicking on the ‘E-INVOICE’ button on the registration page at our conference website, fill out all the relevant fields and email it to bsi@smu.edu.sg. We will bill your agency through the Vendors@Gov system.

6. When does registration close?

The registration deadline falls strictly on 15 February 2017.

7. What happens if I am unable to attend after having successfully registered for the conference?

Please note that there will be no refund if you are unable to attend or choose to cancel your registration. However, we do allow for a substitute participant from the same organisation if a written request is sent  to bsi@smu.edu.sg  no later than 15 February 2017.

8. I have allergies, can arrangements be made for my food?

All food items served at the Orchard Hotel are accompanied with food tags, thus you will be able to avoid food that contains item(s) you are allergic to.

9. Does the venue serve food Halal certified by MUIS?

Orchard Hotel serves food that is certified Halal by MUIS.

10. Are complimentary car park coupons provided at the conference venue?


Please note that there will not be complimentary car park coupons available. However, you may purchase it from Orchard Hotel staff during lunch break at the registration counter at $12nett each. Participants are encouraged to take public transport given the central location of the conference venue.


For any other related conference enquiries, please contact us by phone at DID: 6808 5198 or email us at bsi@smu.edu.sg.