To tell or not to tell, that is the question

In an invited commentary, SMU Behavioural Sciences Institute Director Professor David Chan explained the psychology of ambivalence when we have mixed feelings and thoughts about a person, group, decision or issue. He discussed the motivational, belief and emotional conflicts involved and proposed that we focus on goals, insights, values and expectations to deal with ambivalence. He illustrated the discussion with examples from areas relating to personal, work and societal issues.