FAQs

1. When and where will the conference be held?

7 March 2013 (Thursday)
 
Orchard Hotel
Grand Ballroom
442 Orchard Road
Singapore 238879
 

2. Where is the Grand Ballroom?

The Grand Ballroom is located on level 3 of Orchard Hotel.
 

3. What is the duration of the conference?

The conference will be held over a full day, starting at 9.00am till 5.00pm with lunch and tea breaks in between.

Registration starts at 8.15am.
 

4. How do I get a copy of the programme?

You can view or print a copy of the conference programme at our website.


5. How do I register for the conference?  

General
You can register at our online registration website or go to the registration menu on our conference website and click on the ‘REGISTER ONLINE NOW’ button to proceed with the online registration. Do note that attendance at the conference is strictly by registration only.

For Public Service Officer
If payment is to be made via the e-Invoice facility, you will have to register by filling out the e-Invoice form. Download the form by clicking on the ‘E-INVOICE’ button on the registration page at our conference website, fill out all the details required and email it to bsi [at] smu.edu.sg.


6. What is the cost of registering for the conference?

Registrant Type Price ($) Price incl. GST ($)
Full-Time Undergraduate or Graduate Students 200.00 214.00
Staff from Universities 300.00 321.00
Officers from Singapore Public Service
(Ministries, Statutory Boards or Organs of State)
300.00 321.00
All Other Organisations 400.00 428.00



7. If I can only attend half a session, do I get a special rate?

The full conference fee is chargeable regardless how many sessions a participant attends.
 

8. How can I make payment via the online registration system?

For Credit Card Payment
Select PayPal as the payment method. No PayPal account is required for use of credit cards.
 
You will receive an email confirmation once your credit card payment is successful. A system generated receipt is available for download once you have successfully completed the online payment transaction via the online registration system.

For e-Invoice Facility (Public Service Officers Only)
Download the e-Invoice form by clicking on the ‘E-INVOICE’ button on the registration page at our conference website, fill out all the details required and email it to bsi [at] smu.edu.sg.
 

9. When is the registration closing date?

The registration closing date is 28 February 2013.
 

10. Can I cancel my registration after confirmation?

Please note that there will be no refund should you choose to cancel your registration. However, we do allow for a substitute participant from the same organisation provided a written request is received by us through email at bsi [at] smu.edu.sg no later than 28 February 2013. 

 
11. If I drive to the conference venue, will car parking be complimentary?

As our complimentary car-park coupons are very limited and the conference venue is conveniently located, we strongly suggest that you make use of public transport to get to the venue.
 

12. I have allergies, can arrangements be made for my food?

All food items served at the Orchard Hotel are accompanied with food tags with descriptions, thus you will be able to avoid food that contains item(s) you are allergic to.
 

13. Does the venue serve food halal certified by MUIS?

Orchard Hotel serves food that is certified Halal by MUIS.